LEGAL / PRIVACY POLICY

Privacy Policy

Last updated: 17 August 2025

1. Who We Are

NotFound AI ("we", "our", or "us") is a boutique AI automation studio operating from India, with clients in the United States, United Kingdom, and India. Our website is located at notfoundai.in.

We are the data controller for personal information collected through this website.

2. What Information We Collect

We collect personal information only when you voluntarily provide it:

  • Contact form submissions: Name, email address, and the content of your message when you contact us through our website.
  • Email correspondence: When you email us directly, we store that correspondence.
  • Technical data: IP address, browser type, device type, and pages visited — collected automatically via analytics tools (where installed).

3. How We Use Your Information

  • To respond to your enquiry or service request
  • To communicate with you about your project
  • To improve our website and understand how visitors use it (via analytics)
  • To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Retention

We retain contact enquiry data for as long as is necessary to respond to your enquiry and for a reasonable period thereafter. If you become a client, project-related information is retained for the duration of our engagement and for 3 years after its conclusion for contractual and legal purposes.

5. Cookies and Analytics

Our website may use analytics tools such as Google Analytics 4 to understand website traffic and visitor behaviour. These tools may place cookies on your device. You can opt out of analytics tracking via your browser settings or by using a browser extension such as the Google Analytics Opt-out Add-on.

6. Third-Party Services

We use trusted third-party services to operate our business, including:

  • Email providers for correspondence (e.g., Google Workspace)
  • CRM tools for managing client relationships
  • Cloud infrastructure providers for website hosting

These services may process your data in accordance with their own privacy policies. We only work with services that maintain appropriate data protection standards.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Objection: Object to certain uses of your data.

To exercise any of these rights, contact us at team@notfoundai.in.

8. International Data Transfers

As we serve clients across India, the United States, and the United Kingdom, information you submit may be processed in different jurisdictions. We take reasonable steps to ensure that any international data transfers are conducted in accordance with applicable law.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. We encourage you to review this page periodically.

11. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

NotFound AI

Email: team@notfoundai.in

Website: notfoundai.in